Imagine my despair when my Microsoft 365 OneDrive account got flagged by Microsoft Defender SmartScreen for containing phishing threats. I guess you really either die a hero or live long enough to see yourself become the villain.

Is there anything more annoying in this world than dealing with Microsoft support? You might assume that Microsoft would appreciate reports detailing the abuse of its services or even act upon that information. But alas, in both cases you’d be wrong.

Content warning: This article contains mildly sexually explicit text and images.

Why on earth would there ever be a need to write such an article one might ask? Well, the current Outlook Office 365 version had me puzzled as I was unable to manually configure an IMAP account according to my preferences. Apparently, “set up your account manually” now translates to let Outlook autoconfigure the account.

I recently learned that it’s possible to use Google Authenticator (or any other authenticator app) with Office 365 for 2-step verification. That’s great as I’ve always believed it was Microsoft Authenticator or the highway. I’m sure Microsoft Authenticator works fine, but I don’t want multiple authenticator apps on my phone.

When using a client other than Skype for Business (formerly known as Lync) to connect with your Office 365 account, you’ll need to provide the Microsoft Lync servers with a user-agent string they recognize as an “acceptable” client. The reasoning behind this is surely to give you the best possible experience and not at all to lock out other messaging clients.

So your phone has been syncing your mail, calendar and contacts with Office 365 (Exchange Online) for months without problems when everything suddenly comes to a halt.