OTRS is the leading open-source Help Desk and IT Service Management (ITSM) solution used by thousands of organizations worldwide. This guide explains the steps involved in installing the latest OTRS release on a minimal CentOS 6.2 installation.

Back in the old west before the dawn of digital cameras, you could get your photos transferred to a  Kodak Photo CD for everlasting storage. Like other proprietary formats, PCD lost out to the next generation and left those who believed in it behind.

The following article demonstrates one approach to installing and configuring a BlueOnyx OpenVZ container using Proxmox VE 1.9. If you’re familiar with Proxmox VE you might have noticed that BlueOnyx has been pulled from the list of community maintained appliances.

An annoying “feature” with the latest version of the Opera browser (11.01) is its buggy session handling.

suPHP allows the execution of PHP scripts with the privileges of their owner. PHP scripts are no longer executed by the Apache user. This will be safer, but also more resource intensive. From a users point of view, the biggest advantage in terms of user friendliness is the fluent installation of plugins, updates and file uploads.